All orders are typically shipped within 1-2 business days. Orders placed after 4pm central time will ship the next business day. Once your order is received, you will get confirmation that your order was placed. After your order has shipped, you will receive another notification with your tracking number which can be used to see exactly when you will receive your order. The delivery time is based on when the order is actually shipped, and is not based on the date the order is placed. For example, if one day shipping is chosen, the package will arrive one day after the order is actually shipped, not one day after the order is placed.
Depending on the size of the order, you may receive your order in separate packages, and each will have it's own tracking number.
In the event that your package is lost or stolen, please contact the shipping carrier and provide them with your tracking information. With USPS, all priority packages come with insurance as well as with UPS. If your package is lost or stolen, a claim will need to be filed with the carrier and the insurance will reimburse you. At that time, another order can be placed for your items. By L. Jones is not responsible for lost or stolen packages.
When filling out your shipping information, please be sure to double check that all of the information is correct. If a package is sent to the wrong address due to being given the wrong information, another shipping fee will apply.
International orders are accepted! We will ship worldwide.