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    Return Policy – by L. Jones
    All orders $100 and over get FREE SHIPPING!

    Return Policy

    Returns:

    Thank you for your purchase! After an order has shipped, no returns are allowed. If you receive an item that is defective it will be replaced. Simply send an email to info@byljonesproducts.com along with pictures and a description of the damage.

    Flat irons come with a one year warranty. If your flat iron becomes defective within one year of purchase, you can exchange it for a new one. A $15 fee will be required in order to mail new flat iron.

    Cancelled Orders:

    In the event that you would like to cancel your order, it can be cancelled as long as the order has not been packaged and/or shipped.